Frequently Asked Questions

What is a drop?

A drop is a secure bundle of a message and optional file which can be accessed with a PIN before it expires or hits the download limit.

How secure is it?

We generate randomized PINs, store hashed tokens, and automatically remove files when expired or limits are reached.

What happens when the limit is reached?

The drop is deleted and the file removed from storage. Recipients will see that the limit has been reached.

What are the plan limits?

Can I report abuse?

Yes—use the Contact page for urgent reports. We take abuse and malware seriously.

Do you store my personal data?

For free users, we only store temporary drop metadata. For registered users, we store your name, email, and subscription status. See our Privacy Policy for details.

What file types are supported?

We support documents (PDF, TXT), images (PNG, JPEG, GIF), archives (ZIP), and more. Check the supported types during upload.

How long are messages stored?

Messages are stored only as long as the drop is active. Once expired or deleted, all content is permanently removed from our servers.